Shipping Policy

HONG KONG CROSS-BORDER QUALITY PRODUCTS HUB LIMITED

Your sweet-cool denim fits and boots are on their way—fast, reliable, and ready to elevate your wardrobe! We’re proud to offer global shipping, so no matter where you are, you can rock our staples with zero borders.

Where We Ship

We deliver to every corner of the globe—from Asia to the Americas, Europe to Oceania. Whether you’re in a bustling city or a cozy town, your Denim Jackets, Denim Skirts, and Knee-High Boots will reach you safely.

Processing & Delivery Times

  • Order Processing: 1-3 business days (we pack your pieces with care, no rushed shortcuts!).
  • Delivery Estimates (after processing):
    • Asia Pacific: 3-7 business days
    • North America/Europe: 5-10 business days
    • Rest of World: 7-14 business days
  • Note: These are estimated times—customs delays or peak seasons (holidays, sales) may add 1-3 extra days. We’ll keep you updated every step!

Shipping Fees

Fees vary by destination and order weight—you’ll see the exact cost at checkout (no hidden surprises!).

Tracking Your Order

Once your package ships, we’ll send a tracking number to your email. Use it to follow your order’s journey—from our Hong Kong hub straight to your door. If tracking info isn’t updating, shoot us an email—we’ll help you track it down.

Customs & Duties

  • International orders may be subject to local customs duties, taxes, or fees. These are determined by your country’s regulations, not our team.
  • We don’t cover these costs—they’re the responsibility of the recipient. For details, check your local customs office before ordering.

Special Notes

  • Knee-High Boots are packed with extra padding to avoid scuffs during transit—your statement shoes arrive in perfect condition.
  • We don’t ship to P.O. boxes (sorry, sweeties! Use a physical address for smooth delivery).
  • If your package is lost or damaged, contact us within 7 days of the estimated delivery date—we’ll assist with claims or replacements.

Need Help?

Got questions about shipping times, tracking, or destinations? We’re here for you:

  • Email: [email protected]
  • Phone: +852 5021 2958
  • Address: RM 1502, EASEY COMM BUILDING, 253-261 HENNESSY ROAD, WAN CHAI, HONG KONG

Shop globally, style locally—your next favorite outfit is just a shipment away! 🚀