Terms Of Service

HONG KONG CROSS-BORDER QUALITY PRODUCTS HUB LIMITED

Hey sweet-cool babes—by shopping with us, you’re agreeing to these simple, straight-talk terms. We’ve kept it vibe-friendly (no legal jargon overload!) so you know exactly what’s up when you grab our Denim Jackets, Denim Skirts, or Knee-High Boots.

1. Acceptance of Terms

  • By placing an order on our site, you confirm you’re 18+ (or have parental/guardian consent) and agree to these Terms of Service.
  • We reserve the right to update these terms occasionally—changes go live when posted here, so check back if you want to stay in the loop.

2. Orders & Confirmation

  • When you place an order, it’s a request to buy our products—we don’t guarantee acceptance until we send a confirmation email.
  • We may cancel orders if there’s a product error (e.g., wrong pricing, out-of-stock), or if we suspect fraudulent activity. We’ll notify you and refund any payments immediately.
  • You can cancel or modify orders within 24 hours of placing them—after that, orders are in processing and can’t be adjusted.

3. Payment & Pricing

  • All prices are listed in USD (United States Dollars) and include VAT where applicable—customs duties/taxes are extra (see Shipping Policy for details).
  • We accept Visa, Mastercard, PayPal, Apple Pay, and Google Pay—all transactions are secured with industry-standard encryption.
  • We’re not responsible for failed payments due to incorrect card info, insufficient funds, or bank restrictions.

4. Shipping & Delivery

  • Shipping timelines and fees follow our [Shipping Policy](link if applicable)—we’re not liable for delays caused by customs, natural disasters, or postal service issues.
  • You’re responsible for providing a correct, physical shipping address (we don’t ship to P.O. boxes!). We won’t replace lost orders due to wrong addresses.

5. Returns & Refunds

  • Our return rules are outlined in our [Return Policy](link if applicable)—unused, tagged items qualify for returns within 30 days of delivery.
  • Refunds are processed to your original payment method—we don’t offer store credit or exchanges (return first, reorder for new sizes/colors).
  • We won’t accept returns that don’t meet our eligibility criteria (e.g., worn, damaged, missing tags) and won’t issue refunds for these.

6. Product Information & Care

  • We strive to show accurate product photos, colors, and descriptions—but slight differences (e.g., screen color variation, minor fabric details) may occur.
  • Care instructions for denim pieces and boots are provided on product pages—we’re not liable for damage from improper care.

7. Intellectual Property

  • All brand assets (logo, product photos, site content) belong to HONG KONG CROSS-BORDER QUALITY PRODUCTS HUB LIMITED.
  • You can’t copy, share, or use our content for commercial purposes without our written permission—no stealing our sweet-cool vibe!

8. Limitation of Liability

  • We’re liable for delivering the products you ordered as described—but we won’t be responsible for indirect losses (e.g., missed events, outfit emergencies) from delayed or canceled orders.
  • Our total liability for any claim related to your order won’t exceed the total amount you paid for the product(s) in question.

9. Governing Law & Disputes

  • These terms are governed by the laws of Hong Kong. Any disputes will be resolved through negotiation first—if we can’t agree, they’ll be handled by Hong Kong courts.

10. Contact Us

Got questions about these terms? Hit us up anytime—we’re here to help:

  • Email: [email protected]
  • Phone: +852 5021 2958
  • Address: RM 1502, EASEY COMM BUILDING, 253-261 HENNESSY ROAD, WAN CHAI, HONG KONG